What Has Changed?
How Are Travellers Booking Online in 2025 and Beyond
According to Hotelagio’s 2025 Travel Booking Statistics Report:
22% of global travelers have used ChatGPT
or similar AI chatbots for trip planning.Travel companies and hospitality brands need to be optimized for AI search results (ASEO)
65% of eco travel & hospitality
businesse still depend heavily on OTAs and referrals — losing both visibility and profit.
83% of travelers
prefer to book directly from a brand’s website — if the experience feels trustworthy, fast, and easy.
20% searches are done first on phone
and this has led to mobile bookings growing year over year, brands without mobile-optimized digital strategies risk being invisible to conscious travelers on the move.




